Potatoes _ Baby Mids 500gr

Picture for reference only. Final product might vary in shape, size and colour. Don't worry, I'll be as tasty as it looks in the picture.

Terms and Conditions

These terms and conditions apply between you, as User of this Website (including any sub-domains, unless expressly excluded by their own terms and conditions), and Golden Fruit Ltd the owner and operator of this Website.

Please read these terms and conditions carefully, as they affect your legal rights.

Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.

You must be at least 18 years of age to use this Website. By using the Website and agreeing to these terms and conditions, you represent and warrant that you are at least 18 years of age

Allergens

You understand that you need to give your fruit & veg a good wash before eating.

I understand that despite Golden Fruit Ltd handling only celery and celeriac on site, it is possible that Golden Fruit Ltd suppliers handle other allergens. This means that there is a risk of cross-contamination from celery, celeriac, and all other allergens.

• understand that if there are other products that you are allergic to, you can remove them from your shopping cart or mix box, but this will not eliminate the possibility of cross contamination.

You understand that last minute changes and packing errors are possible so if someone in your household has allergies, you should check your box when you receive it.

Delivery and inspection

We will make delivery to your address as stated when you set up an account or update that address. You are responsible for making suitable arrangements to receive your delivery and giving us appropriate instructions.

If your delivery is stolen from your doorstep or damaged while there, we do not accept liability, and will offer compensation at our discretion.

You must inspect the products as soon as possible after delivery and notify us within a maximum of 24hours from the day of delivery if you find any defects, by emailing us at ordersgoldenfruit@outlook.com .

We will refund you the full amount charged for defective products or arrange replacement Free of Charge on your next delivery. Otherwise we cannot accept liability for any inconvenience or loss that this causes.

We reserve the right to refuse to accept orders from any customer; considerations of delivery problems may give rise to such a refusal.

Any changes to address details must be made before the order deadlines published on our website.

If we are unable to deliver to you, or have to deliver late, for reasons beyond our control, for example adverse weather conditions, strike actions, vehicle breakdown, traffic congestion or supplier failure, we cannot accept liability for any inconvenience or loss that this causes.

 We will, of course, either issue a voucher to your email account or refund you for the full amount charged for the product we could not deliver.

 

Consumer right of return and refund

As our Products contain fresh and perishable food, you are not entitled to the "normal" right to return goods within 14 days after the day you receive them, simply if you change your mind. This is because the food is likely to have a best before date within only a few days of delivery of the Products.

You have the right to cancel an order by email within the normal business hours of 9am to 6pm, if you notify us 24hours before your indicated cut-off/ delivery scheduled date by email or using or contact form in our website. Please state your order number in the email/contact form.

 We agree to cancel your order and will fully refund you for it if the whole order is cancelled or for the value of cancelled product. You will need to tell us whether you just want to cancel your next order(s) or specific products.

Right of return and refund if the Product is defective or not as described: Because you are a consumer, we are under a legal duty to supply Products that are in conformity with this Contract. You have legal rights in relation to Products that are defective or not as described.

If the Products we deliver to you are defective or are not as described on our Website, you should contact us and report such defect or misdescription as soon as possible (we ask that this is within 24hours from delivery of the Products and if possible we ask that you send us a photograph as evidence of the defective or misdescribed Product – this will assist in processing your refund quickly).

We will ask you to safely dispose of such Product and if we agree that it is defective or misdescribed (acting reasonably) we will offer you the choice of either an exchange for a voucher or a refund of the price of the Product in full.

We will refund you within 14 days after the day on which:

the day on which you provide us with acceptable evidence that the Product is defective or misdescribed and we have agreed for you to throw the Product away safely.

We try our best to ensure that our Products are perfect 100% of time, but we are sure you will agree that this is not always possible. In the event of a minor error (for example, failing to include one product, or substituting a red pepper for a yellow pepper) we reserve the right to use our discretion as to the amount of the refund. We will act reasonably and may offer you a partial refund or a voucher.

We will refund you by the method used by you to pay.

Your legal rights: Advice about your legal right to cancel the Contract is available from your local Citizens' Advice Bureau or Trading Standards office. Your legal rights are not affected by your right of return and refund in this condition or anything else in these terms and conditions.

 

I'm a shipping policy. I'm a great place to add more information about your shipping methods, packaging and cost. Providing straightforward information about your shipping policy is a great way to build trust and reassure your customers that they can buy from you with confidence.